Privacy Policy

Effective Date: 11/09/2024

Welcome to Olamour. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Information: When you make a purchase or create an account, we may collect your name, email address, shipping address, billing address, phone number, and payment information.

  • Non-Personal Information: We may collect non-identifiable information such as your browser type, device type, IP address, and browsing patterns on our website.

  • Cookies: We use cookies to enhance your browsing experience, track usage patterns, and personalize content. You can control cookie preferences through your browser settings.

2. How We Use Your Information

Olamour uses the information we collect to:

  • Process and fulfill your orders

  • Communicate with you regarding your order status, promotions, and updates

  • Improve our website, products, and services

  • Prevent fraudulent activities and ensure the security of our website

  • Comply with legal obligations

3. Sharing Your Information

We respect your privacy and will not share your personal information with third parties except in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, email communications, and website analytics. These providers are required to protect your information and use it solely for the purposes of providing services to Olamour.

  • Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of Olamour, our customers, or others.

4. Data Security

We take data security seriously and implement industry-standard measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to protect your information, but we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your personal information by logging into your account or contacting us directly.

  • Opt-Out: You may opt out of receiving promotional emails from us by following the unsubscribe link in any email or by contacting us.

  • Delete: You can request the deletion of your personal information by contacting us. Please note that we may need to retain certain information for legal or operational reasons.

6. Children’s Privacy

Olamour does not knowingly collect or solicit personal information from children under the age of 13. If you are under 13, please do not provide any information on our website. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Olamour
Email: olamour.au@gmail.com

Thank you for trusting Olamour with your skincare needs. Your privacy is our priority.